A
VET faces disciplinary charges by the Royal College of Veterinary
Surgeons after a pet insurance company disputed a bill for
close on £11,000, charged for treating an elderly dog
that later died.
John Bailey, 50, stands accused of bringing the veterinary
profession into disrepute for allegedly over-charging for
his professional services.
Client Sheila Brinkworth from Belper, Derbyshire brought her
cocker spaniel Daisy to Mr Baileys practice in nearby
Ripley for treatment for many conditions over several years,
including leukaemia. Mr Bailey saved Daisy by removing her
spleen and then part of her liver and then treated her for
high blood pressure. Daisy eventually died in January 2002,
after a course of chemotherapy but Miss Brinkworth defended
Mr Bailey robustly, saying that he had helped Daisy to enjoy
several more years of life than would otherwise have been
denied to her.
Sorry
She
was diagnosed with leukaemia when she was almost nine and
she lived until 14 because of John, said Miss Brinkworth.
He did everything he could for her and even went on
courses to find out how he could help her.
He even recommended a hydrotherapy pool where I could
take her swimming to ease her back problems.
When he died he sent me a letter to say how sorry he
was. He said he missed her too because he saw her so often.
The total cost of Daisys treatment over five years topped
£11,000, and Miss Brinkworth claimed a large proportion
of this from her insurers, Pet Protect. The company disputed
the bill and most of the charges and then complained to the
RCVS. Mr Bailey now stands accused on two misconduct charges
brought by Pet Protect: that his fees to seven clients were
so high they were liable to bring the profession into disrepute,
and that he refused to reveal additional costs, billed to
the same seven clients for laboratory services, to their insurers.
Alison Foster, QC, representing the RCVS said: The overall
charge is extremely high in comparison with other practices.
Prices are so high as to question the conduct of the practitioner.
Mr Bailey defended his charges, saying he was a sophisticated
hi-tech referral practitioner who had never pretended
to be cheap.
I make no apologies for my prices, he said, If
cant afford or dont like them, they can walk away,
and some did.
Please dont think that I hoodwink customers. I
give them straight answers and excellent services.
Mr Bailey told the disciplinary hearing that he charged a
standard consultation fee of £17.50 for a 20-minute
consultation, when he would assess the pet and inform the
owner of the most appropriate treatment. If they had difficulties
meeting the costs, he would look at alternative options or
suggest they seek a second opinion.
I consider myself an excellent vet, he added.
I am particularly proud of my equipment and services.
I have never pretended to be cheap.
Miss Brinkworth added more support to Mr Bailey. I think
the amount of money represented excellent value and Im
just sad the whole thing didnt blow up when Daisy was
alive, because anyone who actually saw how happy she was would
have realised what a great vet John is.
If people want proper care for their pets, they have
to expect to pay for it.
The hearing was adjourned until a date to be fixed in July.