Wood Green Animal Shelters won a National Training Award at a glittering award ceremony hosted by TV personality Angela Rippon at the Guildhall in Cambridge recently.
The animal welfare charity was entered for the award at the beginning of the year and passes through each of the stages to become finalists in this year's selection.
Dennis Baker OBE, Chief Executive of Wood Green Animal Shelters said, "we all know that good training can improve productivity and staff retention, but I was thrilled to see how individual members of staff blossomed, and their self-confidence grow as a result of our training scheme. This award recognises all of their hard work."
The award recognised the charity's fully structured training plan which was developed and implemented to improve the rehoming of animals housed at the shelters.
Knowledge training on Animal care for a range of staff was introduced consisting of lectures, case studies and role-play sessions, all designed to meet a range of learning styles.
85 members of staff underwent the training which has resulted in staff now taking greater responsibility for rehoming animals, and knowing more about matching animals to adopters.
Staff turnover has reduced by 60 per cent, and section managers now continually train all their staff on animal behaviour and assessment.
In addition, the charity was highly commended by the East of England Development agency in their Spirit of Ingenuity awards. The award highlighted the sensitive and flexible approach to training which has helped create a multi-skilled workforce at the charity and which has had a direct and positive impact on animals rehomed, income generated and staff turnover."
Chris Humphries CBE, Chairman of UK Skills commented: "The high quality of winners proves that an increasing number of organisations in East Anglia are realising that investment in development and lifelong learning for their employees is crucial to business success. I congratulate all winners and hope to see even more entries from the East of England next year."